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Services
How I Work
Operations Consulting
Multi-product, complex Cross-Border Trade
Your 3PL handles 70% of logistics. What about the other 30%? That's where I work: dangerous goods compliance, fine jewellery hallmarking and regulations, exotic skins (CITES), cross-border tax and duty optimization, customs, product and trade compliance. The stuff that's too complex, too regulated, or too niche for standard logistics providers.
Team Coaching
Building Autonomy, Not Dependency
Your team depends on you for everything. You're the bottleneck. Every decision escalates to you.
That's not because your team is incapable. It's because they're underdeveloped. I coach operations leaders and teams to build capability, not dependency. Through 1:1 coaching, team development, and leadership training, your team learns to own operations instead of waiting for you.
Operational House Assessment
Free Diagnostic - Know Where Your Foundations Are Weak
You can't fix what you can't see.
The Operational House Assessment identifies where your operational foundations are solid and where they're crumbling. 6 foundations: Compliance, Process, Systems, People, Data, Strategy. Most businesses focus on the pretty parts (branding, marketing, customer experience) while the foundations crack underneath.